Gcore Systems | Customer Portal, CDN, Cloud, Storage, DNS and Hosting incident
Incident
Report for Gcore
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
We would like to inform you that Hosting servers in the Luxembourg location are now operational.
Update
We've partially restored VPS service in ED in Hosting, working on the full restoration.
Update
We'd like to inform you that Cloud API has been restored. We're working on the rest services.
Update
We are continuing to work on a fix for this issue.
Update
Cloud API and UI are available
Update
Hosting - Luxembourg (ED)
We are currently experiencing a partial outage affecting our Virtual Private Servers (VPS) in the Luxembourg (ED) data center. Our team is actively investigating the issue to restore full service as quickly as possible.
Virtual Dedicated Servers (VDS) are fully functional.
We are currently experiencing a partial outage affecting our Virtual Private Servers (VPS) in the Luxembourg (ED) data center. Our team is actively investigating the issue to restore full service as quickly as possible.
Virtual Dedicated Servers (VDS) are fully functional.
Update
We are continuing to work on a fix for this issue.
Update
S3 is operational
Update
Luxembourg-2 cloud is recovering.
Update
Luxembourg CDN traffic is rerouted to nearby locations.
Update
Baremetal are now up and running.
Update
Hosting (ED) has been fixed, now it's up and running.
Update
DNS API has been fixed.
Update
We are continuing to work on a fix for this issue.
Update
Web Protection API has been fixed.
Update
We'd like to inform you that Authorisation, Customer Portal, API, Admin Portal are now in Operation status. We will inform you once we have more updates.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are currently experiencing a degradation in performance, which may result in service unavailability. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.
We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
This incident affected: DNS (DNS API), Cloud | Luxembourg-1 (Compute - Instances, Baremetal, Networking - Public Network), Cloud | Systems (API, Self-Service Portal), Cloud | Luxembourg-2 (Compute - Instances, Networking - Public Network, Networking - Private Network, Baremetal), Web application DDoS protection (API), Gcore Systems (Customer Portal, Authorisation, API, Admin Portal), Storage (S3 Luxembourg), Hosting (Luxembourg (ED)), and CDN (Luxembourg).