Cloud | Hong Kong-1 | Compute - Instances, Cloud | Hong Kong-1 | Block Storage - Block Volume incident details
Incident
Report for Gcore
Resolved
We are happy to inform you that the incident has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.
We appreciate your patience and understanding throughout this incident, and thank you for your cooperation.
We appreciate your patience and understanding throughout this incident, and thank you for your cooperation.
Monitoring
We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue.
However, we are still closely monitoring the situation to ensure stable performance. To restore the operation of certain virtual machines, a hard reboot may be required. If the virtual machine still does not work after the reboot, please contact technical support.
We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
However, we are still closely monitoring the situation to ensure stable performance. To restore the operation of certain virtual machines, a hard reboot may be required. If the virtual machine still does not work after the reboot, please contact technical support.
We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Identified
We want to assure you that our Engineering team is aware of the issue you are experiencing and is actively working to resolve it. We apologize for any inconvenience this may have caused you and appreciate your patience while we work on the fix.
Investigating
We are currently experiencing a partial outage in our block storage, which may result in partial unavailability isntances and block volumes for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.
We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
This incident affected: Cloud | Hong Kong-1 (Compute - Instances, Block Storage - Block Volume).