Streaming Platform | Streaming, VOD, Restreaming, Player, Meet, Control Panel, API, Real Time, Reporting incident details
Incident
Report for Gcore
Resolved
We'd like to inform you that the issue has been resolved, and we are closely monitoring the performance to ensure there are no further disruptions. We will provide a Root Cause Analysis (RCA) report in the coming days to help you understand what caused the incident and the steps we have taken to prevent it from happening again in the future.
We apologize for any inconvenience this may have caused you, and want to thank you for your patience and understanding throughout this process.
We apologize for any inconvenience this may have caused you, and want to thank you for your patience and understanding throughout this process.
Monitoring
We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance.
Update
We would like to inform you that the Streaming Platform services except Live are fully functional!
For Live, a partial outage in the Luxembourg region is observed.
For Live, a partial outage in the Luxembourg region is observed.
Identified
We want to assure you that our Engineering team is aware of the issue you are experiencing and is actively working to resolve it. We apologize for any inconvenience this may have caused you and appreciate your patience while we work on the fix.
Update
We are continuing to investigate this issue.
Investigating
We are currently experiencing a degradation in performance, which may result in service unavailability. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.
We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
This incident affected: Streaming Platform (Streaming, VOD, Restreaming, Player, Meet, Control Panel, API, Real Time Reporting).